In the following rules you will find the most important house rules that apply within Hotel Maassluis. We ask that you respect and accept these rules.

General rules:

  • All instructions from staff at this hotel that are related to house rules must be followed. You can report complaints / comments to the management.
  • Keep calm in the event of a fire. Report a fire at reception and / or hit the nearest fire alarm.
  • Leave the building immediately with general fire alarm.
  • Never use the lifts in the event of a fire.
  • A valid ID must be presented at check-in. You can check in from the age of 18.
  • Cameras are hanging in various places within the hotel. In the event of an emergency and / or incident, these recordings can be shown to the authorities as supporting material.
  • You must hand in lost items at reception.
  • Hotel Maassluis is not responsible for any loss or theft of your personal belongings.
  • The management, the owner of this location and / or persons working for the hotel cannot be held liable for any injury and / or material or non-material damage that visitors to the location might experience.

In addition, it is forbidden to:

  • Use emergency exits as normal entrances and exits.
  • Take property from the hotel outside of the building. In the case of wilful damage to property of Hotel Maassluis, one can be held liable for the repair and / or renewal costs.
  • Consume, use, trade or take narcotic drugs.
  • Use laughing gas in the hotel without the express permission of the management.
  • To cause an inconvenience to someone else, for example through loud music, unacceptable behaviour or noise of any kind.
  • To stay in the room with more than the permitted number of people.
  • Receive paying guests in the room for sexual activities.
  • Smoke in the room. If we find out that someone smoked in the room, we are forced to charge a cleaning fee of €150,-. If the fire alarm is triggered by smoke in the room, the call-out costs of the fire department of €275,- will be charged to you.

In all cases not covered by these regulations, the management of Hotel Maassluis decides.


Credit card payments are subjected to a surcharge of 2% administrative costs extra based on the total amount of your bill.